Discover the role of a ground operations agent
At Airmedic, it’s first and foremost a team of dedicated professionals. The company ensures complete support for its members from the very first moments. When the coordination center receives a call, the ground operations team springs into action. This allows our aircraft and crew to take off quickly and provide medical care that meets the highest industry standards.
For over two years, Maxime Jones, team lead of ground operations, has overseen the inspection of aircraft in the hangar. He ensures they are in order, safe, and ready for any deployment. In addition, he prepares flights, manages crew returns, and coordinates movements, parking, and safety signage.
He also tows aircraft to the parking area or into the hangar. Maxime ensures the proper functioning of facilities in our five hangars across Quebec. This includes fuel tanks, tow bars, tractors, de-icing carts, service vehicles, and hangar doors.
Ground operations agents are always in the thick of the action. Maxime and his team are on the front lines of all operations, making each day unique and engaging.
Learn more about Maxime Jones and the role of a ground operations agent.
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What, in your opinion, is little known about your job?
That we’re on the front line. We are directly involved in all types of missions because every takeoff goes through ground operations. In short, we’re always the first and last to handle the aircraft for missions such as:
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A COVID-19 response operation supporting the authorities;
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A medical evacuation (medevac) requiring rapid care from our medical personnel;
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A charter flight, meaning the temporary rental of an aircraft for a specific purpose.
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What is the greatest advantage of this job for you?
Being in the action and working with both helicopters and airplanes. It’s a truly stimulating job that lets you be in the heart of operations every day.
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What attracted you to Airmedic?
Being part of a company specializing in emergency air medical transport gives purpose to my day.
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A memory or a mission anecdote you would like to share with us?
I’ve met many celebrities during my aviation service, including numerous NHL teams and even music groups.
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What do you like the most about your job?
At Airmedic, you’re part of a family. It sounds cliché, but it’s true. Plus, I have the opportunity to interact with different professions from administrative, aviation, medical, and maintenance sectors in a single day.
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What motivates you to come to work in the morning?
Being able to make a real difference in people’s lives. When we carry out a mission, it’s a true team effort that begins and ends with ground operations.
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What advice would you give to someone who wants to pursue your career?
Be attentive, listen carefully to requirements, and embrace constant growth.
Join our team of heroes.
Working at Airmedic means passion and commitment. We believe in the power of the team and the diversity of skills. We are continually looking for candidates to contribute to the growth of our company and to join us in committing to preserve and save lives.
For a spontaneous application, contact us: [email protected]
