Effective as of June 1, 2012, Airmedic holds your privacy in high regard. This Policy details how Airmedic collects, uses and discloses the Personal Information you provided during your use of airmedic.net as well as any other sites operated by Airmedic or the Airmedic Foundation. This includes any current and future microsites including tools, applications, and self-management data systems for members and donors (“Websites”) as well as electronic publications, bulletins and announcements to which you have access via the Website (“electronic communications”). By using this Website, you are giving us consent to collect, use and divulge your Personal Information in compliance with the present Policy.
We know how important it is to protect the privacy and Personal Information of our members, customers and employees. If you have any questions about this Privacy Policy or how Airmedic collects, uses, transmits and protects your Personal Information, please contact our Privacy Officer via this form, by email at [email protected], or by mail at the following address:
Privacy Officer
4980 Route de l’aéroport
Saint-Hubert, Quebec
J3Y 8Y9
It is possible that our Websites automatically gather certain types of non-identifying information about users. This information includes but is not limited to the type of browser being used, the operating system and the name of the Website from which they were directly referred to our Website, as well as ads and promotions, the sections of the Website they visited, the sections of the Website they read and the images they saw, and those that were loaded on the Website or were downloaded from it.
This non-identifying information is used for the optimization and operation of our web services, to maintain the quality of our services, and to compile general statistics regarding the use of our web services.
In no way will we attempt to connect the non-identifying information with the identity of the individuals visiting our Websites. However, it is possible that we may review the service registry for security purposes. Therefore, it is possible that the data in the service registry (where the IP addresses of visitors are logged) could be used to trace and identify people in the event of a criminal act. In this type of situation, the data registry will be handed over to the relevant authorities to help them in their enquiry into security breaches.
Websites often use “cookies.” This technology installs one or more small files on a user’s computer which allows the site in question to recognize the computer during subsequent visits. The use of cookies makes Websites more efficient and personalized. If you prefer, and if your browser allows it, you can disable cookies, but you may not be able to fully use the Website and all its functions.
When you visit our Websites, you may be asked to provide some Personal Information, especially, but not limited to, your name and email address. For instance, when you purchase an Airmedic membership card or donate to the Airmedic Foundation, you may also be asked to provide your postal code and the data on your credit card to complete the transaction or to produce your receipt.
it is possible that Airmedic uses your Personal Information occasionally to contact or correspond with you; to answer your questions; facilitate and process your membership to our service; provide you with access to certain functions or areas of the Website which you have requested or to areas where you have opted to display information; to receive and process your annual membership payments and donations; to send you receipts for tax purposes (where applicable) and to follow up on communications with you. Additionally, Airmedic may use your Personal Information to provide you with interactive and personalized experience; develop new web services, tools and functions that respond to your needs; improve the Websites and offer the type of electronic communications that you have requested. Airmedic may also use your Personal Information for any other means allowed or required by law. By visiting our Websites and sending your Personal Information to Airmedic in regard to a special feature of the Websites, you authorize Airmedic to use the aforementioned information for the means of the aforementioned features.
At any time, you can request Airmedic to stop sending you electronic communications by contacting [email protected]. Please allow 10 business days for the cancellation to be processed.
In accordance with needs, Airmedic may transmit or disclose information collected about you with its employees, agents and service suppliers for commercial, professional, medical or technical needs. These parties are under the same obligations as Airmedic in virtue of the present Policy. Airmedic may disclose your Personal Information to a governmental institution in virtue of its legal authority to obtain such information. As well, if Airmedic has reason to believe that the aforementioned information may be useful for an enquiry into criminal activities, or in order to comply with a warrant, subpoena, or court order, a person or organization with the authority to impose the disclosure of information, to comply with the rules of court on the subject of disclosing files and information and to protect the rights and property of Airmedic. Airmedic may also disclose your Personal Information to a governmental institution for any means permitted or required by law. Should Airmedic be part of an acquisition, fusion or restructuring, in any manner, it is possible that your Personal Information may be disclosed to the newly formed organization.
To protect the privacy of your Personal Information, Airmedic takes appropriate security measures given the delicate nature of the aforementioned information. Nevertheless, given the nature of the Internet and web technologies, security and privacy risks cannot be completely eliminated. Consequently, Airmedic is not able to unconditionally guarantee that your Personal Information will not be disclosed in any manner not described in the present Policy.
Airmedic retains your Personal Information only as long as required for the purposes for which it was collected and to respect federal and provincial legislation.
Laws regarding the protection of your private life in Canada provide certain rights of access to the Personal Information that is in our possession, and requests may be made for the purposes of corrections. You are entitled to ask for access to your Personal Information and to know how this information has been collected, used and disclosed by writing to our website coordinator at: WEBMASTER Airmedic, 4980 Route de l’Aéroport, St-Hubert, QC J3Y 8Y9. You can also help Airmedic to keep your information current by advising us of any change.
Withdrawal of consent
You may withdraw your consent regarding the collection, use and disclosure of your Personal Information at any time. To do so, please contact our website coordinator at: WEBMASTER Airmedic, 4980 Route de l’Aéroport, St-Hubert, QC J3Y 8Y9. Please note that our emails regularly offer the possibility of unsubscribing from our electronic communications and provide the option to remove your name from our list for future mailings.
Other Websites
Our Websites may contain links to other Websites or Internet resources, including those of our partners. When you click on one of these links, you are entering a new web page or another Internet resource which may collect information about you, either voluntarily or through the use of cookies or other technological means. Airmedic is not responsible for the aforementioned sites or Internet resources, nor the manner in which they collect, use and disclose your Personal Information, and it has no control in this matter.
Former users
If you no longer use the Websites and have not removed your consent to the collection, usage and disclosure of your Personal Information in compliance with the present Policy, Airmedic may, in certain circumstances, continue to use and disclose your Personal Information, as long as it remains in compliance with the present Policy (which may be modified at any time) and with the law.
Modifications to the Privacy Policy
The present Policy may be modified by Airmedic at any time, at the exclusive discretion of Airmedic, without prior notice or liability to this effect. The collection, usage and disclosure of your Personal Information by Airmedic are governed by the version of the present Policy currently in effect. New versions of the present Policy will be posted on our Websites. By continuing to use the Websites, or by receiving or requesting electronic communications following changes made to the present Policy, you consent to the collection, use and disclosure of your Personal Information in compliance with the present Policy. Additionally, when you use the Websites, or when receiving or requesting electronic communications following changes made to the present Policy, we recommend that you verify the date of the Policy and make note of any changes that have been made. We also recommend that you bookmark this page so that you can periodically reread the present Policy and verify that it is the most recent version.
Your comments
Should you have any questions or comments regarding the present Policy, or about your Personal Information, please contact the Head of Personal Information protection and Web Coordinator by email at [email protected] or by mail at: WEBMASTER Airmedic, 4980 Route de l’Aéroport, St-Hubert, QC J3Y 8Y9.
At Airmedic, we offer tailor-made services to meet your specific needs, optimizing your operations and ensuring medical transport no matter where you are.
Commercial Flight Escort Service
If you experience a medical emergency abroad without travel insurance, our commercial flight escort service ensures a safe return to your home. This on-demand service is for patients who cannot return home without medical support. From your hotel or hospital to your home, Airmedic provides complete, attentive, and professional care. Learn more
Air Ambulance Charter
When your condition requires more advanced care, our on-demand air ambulance charter service provides a fast and efficient solution, regardless of the condition of you or your loved one. For both local and international routes, Airmedic ensures complete, safe care, with qualified medical personnel and state-of-the-art equipment to guarantee optimal care en route to your home or an appropriate healthcare facility. Learn more
Prehospital Evacuation
Whether it’s hunting, fishing or a weekend at the cottage, if you’re visiting remote areas of Quebec, you can count on Airmedic coverage to grant you peace of mind day and night. When rapid intervention is essential, our prehospital medical transport service ensures immediate, safe care for you or your loved one at the scene of the incident. Airmedic deploys specialized medical teams and medical helicopters to provide life-saving care in the very first minutes. We ensure stabilization and transport to the most appropriate hospital, guaranteeing the best chances of recovery. Learn more
Commercial Flight Escort Service
When an employee deployed abroad needs to return closer to home for specialized treatment or because of a sudden medical condition, Airmedic handles coordination and repatriation on a commercial flight. This on-demand service ensures a safe return of your employees to their home. From their workplace to their doorstep, Airmedic provides comprehensive, attentive, and professional care. Learn more
Air Ambulance Charter
For more serious medical conditions, our on-demand air ambulance charter service is a suitable solution for repatriating an employee. For both local and international journeys, Airmedic offers complete and safe care with air ambulance-configured aircraft, qualified medical personnel, and top-tier equipment, ensuring the best care en route to their residence or an appropriate healthcare facility. Learn more
Prehospital Evacuation
When your operations lead employees to work in remote or hard-to-access areas, Airmedic is committed to offering suitable solutions to reach, transport, and care for your employees, regardless of their medical condition. Providing peace of mind to your employees and yourself, this protection also helps you meet CNESST requirements and optimize your operations. Learn more
Customized services and dedicated aircraft
Custom services meet your specific needs. In collaboration, we develop tailored solutions to meet your unique requirements, ensuring unparalleled service quality, optimized operations, and workplace safety. Learn more
Commercial Flight Escort Service
Airmedic provides fast coordination and seamless communication to offer the best routes at the best price. From departure to home arrival, we ensure attentive, professional, and discreet care, meeting your clients’ urgent needs while respecting tight budgets and timelines. Learn more
Air Ambulance Charter
With its fleet of medical aircraft, Airmedic guarantees fast, efficient, and optimized transport to respond to your requests promptly at the best price. We strive to offer the best care en route to the appropriate healthcare facility, addressing the logistical and administrative challenges you may face. Learn more
Operational Support (Bed Search and Ground Transport)
Airmedic can provide a bed search service at the destination (mainly in Quebec) and also support you in your most complex cases with our team of experts. We work closely with you, assisting your team in evaluating various solutions and coordinating fast, efficient ground transport. Learn more
Interhospital Transport
With its dedicated fleet, Airmedic can quickly meet your urgent or planned patient transport needs to another hospital of your choice. We coordinate ground transport and all other aspects of the journey. Based on the medical case, we will propose the most appropriate aircraft and medical team available. We maintain close monitoring until our team arrives and assume responsibility for transporting the patient to the designated hospital. Learn more
Commercial Flight Escort Service
Do you have a patient to repatriate from outside your region who lacks insurance, or do you need a quick solution to free up beds? Airmedic offers fast coordination and seamless communication to find the best routes at the best price. From departure to home arrival, we ensure attentive, professional, and discreet care, meeting your patients’ urgent needs and respecting tight budgets and timelines. Learn more
Air Ambulance Charter
Do you have a patient to repatriate from outside your region who lacks insurance, or do you need a quick solution to free up beds? With its fleet of medical aircraft, Airmedic ensures fast, efficient, and optimized transport, responding quickly and cost effectively to your needs. We provide the best care en route to appropriate healthcare facilities, addressing logistical and administrative challenges. Learn more
Operational support
Airmedic understands the challenges faced by its clients, whether due to a shortage of healthcare personnel, civil safety issues like wildfires, floods, or even the closure of bridges, airports, and roads. We are equipped to offer custom solutions tailored to your specific needs, such as:
Commercial Flight Escort Service
If you experience a medical emergency abroad without travel insurance, our commercial flight escort service ensures a safe return to your home. This on-demand service is for patients who cannot return home without medical support. From your hotel or hospital to your home, Airmedic provides complete, attentive, and professional care. Learn more
Air Ambulance Charter
When your condition requires more advanced care, our on-demand air ambulance charter service provides a fast and efficient solution, regardless of the condition of you or your loved one. For both local and international routes, Airmedic ensures complete, safe care, with qualified medical personnel and state-of-the-art equipment to guarantee optimal care en route to your home or an appropriate healthcare facility. Learn more
Prehospital Evacuation
Whether it’s hunting, fishing or a weekend at the cottage, if you’re visiting remote areas of Quebec, you can count on Airmedic coverage to grant you peace of mind day and night. When rapid intervention is essential, our prehospital medical transport service ensures immediate, safe care for you or your loved one at the scene of the incident. Airmedic deploys specialized medical teams and medical helicopters to provide life-saving care in the very first minutes. We ensure stabilization and transport to the most appropriate hospital, guaranteeing the best chances of recovery. Learn more
Commercial Flight Escort Service
When an employee deployed abroad needs to return closer to home for specialized treatment or because of a sudden medical condition, Airmedic handles coordination and repatriation on a commercial flight. This on-demand service ensures a safe return of your employees to their home. From their workplace to their doorstep, Airmedic provides comprehensive, attentive, and professional care. Learn more
Air Ambulance Charter
For more serious medical conditions, our on-demand air ambulance charter service is a suitable solution for repatriating an employee. For both local and international journeys, Airmedic offers complete and safe care with air ambulance-configured aircraft, qualified medical personnel, and top-tier equipment, ensuring the best care en route to their residence or an appropriate healthcare facility. Learn more
Prehospital Evacuation
When your operations lead employees to work in remote or hard-to-access areas, Airmedic is committed to offering suitable solutions to reach, transport, and care for your employees, regardless of their medical condition. Providing peace of mind to your employees and yourself, this protection also helps you meet CNESST requirements and optimize your operations. Learn more
Customized services and dedicated aircraft
Custom services meet your specific needs. In collaboration, we develop tailored solutions to meet your unique requirements, ensuring unparalleled service quality, optimized operations, and workplace safety. Learn more
Commercial Flight Escort Service
Airmedic provides fast coordination and seamless communication to offer the best routes at the best price. From departure to home arrival, we ensure attentive, professional, and discreet care, meeting your clients’ urgent needs while respecting tight budgets and timelines. Learn more
Air Ambulance Charter
With its fleet of medical aircraft, Airmedic guarantees fast, efficient, and optimized transport to respond to your requests promptly at the best price. We strive to offer the best care en route to the appropriate healthcare facility, addressing the logistical and administrative challenges you may face. Learn more
Operational Support (Bed Search and Ground Transport)
Airmedic can provide a bed search service at the destination (mainly in Quebec) and also support you in your most complex cases with our team of experts. We work closely with you, assisting your team in evaluating various solutions and coordinating fast, efficient ground transport. Learn more
Interhospital Transport
With its dedicated fleet, Airmedic can quickly meet your urgent or planned patient transport needs to another hospital of your choice. We coordinate ground transport and all other aspects of the journey. Based on the medical case, we will propose the most appropriate aircraft and medical team available. We maintain close monitoring until our team arrives and assume responsibility for transporting the patient to the designated hospital. Learn more
Commercial Flight Escort Service
Do you have a patient to repatriate from outside your region who lacks insurance, or do you need a quick solution to free up beds? Airmedic offers fast coordination and seamless communication to find the best routes at the best price. From departure to home arrival, we ensure attentive, professional, and discreet care, meeting your patients’ urgent needs and respecting tight budgets and timelines. Learn more
Air Ambulance Charter
Do you have a patient to repatriate from outside your region who lacks insurance, or do you need a quick solution to free up beds? With its fleet of medical aircraft, Airmedic ensures fast, efficient, and optimized transport, responding quickly and cost effectively to your needs. We provide the best care en route to appropriate healthcare facilities, addressing logistical and administrative challenges. Learn more
Operational support
Airmedic understands the challenges faced by its clients, whether due to a shortage of healthcare personnel, civil safety issues like wildfires, floods, or even the closure of bridges, airports, and roads. We are equipped to offer custom solutions tailored to your specific needs, such as:
