Vickie Fortin – Clinical Respiratory Care Advisor

Clinical Respiratory Care Advisor

Vickie Fortin is a clinical respiratory care advisor and neonatal transport specialist, as well as a flight respiratory therapist at Airmedic’s critical care transport base in Saint-Hubert.

We spoke with her about her role at Airmedic, the education and training that led her there, and a typical day in her position.

How long have you been working for Airmedic?

I have been working at Airmedic since November 2013. I started with the neonatal on-call team. Then, in 2016, with the arrival of the adult and pediatric critical care team, I officially started working part-time. I’ve been working full-time for a year now.

What is your current role?

I am a flight respiratory therapist and also a clinical advisor for respiratory therapists and the neonatal team.

What was your career path before joining Airmedic?

During my studies, I was an extern in respiratory therapy at Maisonneuve-Rosemont Hospital. I discovered a great passion during my neonatal intensive care internship at Sainte-Justine thanks to an outstanding respiratory therapist, Carole. After completing my studies, I went to work at Sainte-Justine. In 2009, I started with the neonatal transport team. I then taught the neonatal and pediatric course to respiratory therapy students at Ellis College for two years. Starting in 2013, I was juggling three jobs: CHU Sainte-Justine, the college, and Airmedic. In the meantime, I added another string to my bow by becoming a neonatal resuscitation instructor. This allowed me to teach a few times at the University of Montreal’s Faculty of Medicine. In 2018, I made a big decision to leave Sainte-Justine to devote myself entirely to Airmedic.

What attracted you to an organization like Airmedic?

I love traveling, so I love airplanes, and I love my job, so it was a combination of my two passions. Few private companies offer this type of service in Quebec. I saw it as a great opportunity to get involved in a rapidly growing company.

What does a typical workday look like for you as a clinical respiratory therapy consultant?

My days vary depending on whether I’m on call or in the office. Since I love flying, it was important for me to continue flying while working full-time at Airmedic. Depending on my schedule, I have days on call in case of a mission or days in the office doing more administrative tasks to help the medical teams.

When on call, I go to the base when a mission is triggered and prepare the equipment. Once at the hospital, we take charge of the patient and get them settled in the plane. During the flight, I ensure their safety while monitoring their vital signs. Each case is different; we can have anything from newborns to elderly people. Their health conditions also vary from one case to another. We transport the patient to the hospital where they are expected, then return to the hangar to prepare the aircraft for the next mission. I can be called at any time to transport a patient to provinces other than Quebec and even to other countries.

When I’m at the office, I manage my teams to support them, and I provide training to ensure they are always up to date with new procedures or equipment that has been implemented. Every day is different! I also provide 24-hour support if they have questions about specific cases related to my specialty.

What should the public know about your work?

The work of a respiratory therapist is very important at Airmedic. The role of a respiratory therapist is to manage airway stabilization and lung ventilation in the most critical cases. We also contribute to cardiopulmonary resuscitation and patient stabilization. Our expertise in analgesia is also used for pain management and medication preparation. It’s a great team effort with the nursing staff and the doctor, whether remotely or on board. We pool all our knowledge for the well-being of the patient and work together to complement each other’s skills. With everyone on board for every mission, we are ready for any eventuality and can take care of the sickest patients no matter where we are in Quebec or even in other provinces.

What is your best memory since you started working at Airmedic?

I have many wonderful memories at Airmedic, each one as wonderful as the next. Every day is different. In flight, the sunsets and sunrises are wonderful—it’s the most beautiful office in the world. But my best experience was when I went to pick up a baby in the Far North. He was very unstable, and we managed to stabilize him. Also, since we are sometimes more comfortable with certain types of clients, this allows us to pass on our knowledge to other teams in the North. Since we provide critical care services for all ages, this gave him access to highly specialized care. Having helped save his life greatly enhances my role as a respiratory therapist at Airmedic.

Oh yes! I also found love at Airmedic, but that’s another story!

Coverage Change Starting June 1, 2025
Starting June 1, 2025, our personal insurance coverage will apply only to areas located south of the Quebec 52nd parallel. This decision is intended to maintain the quality of our service while keeping our rates competitive.
Please note that this change will not affect subscriptions purchased before June 1, 2025, even if the coverage period begins at a later date.
 
Traveling further north? Contact us for tailored options.
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Qui desservons-nous?

Services aux individus

Service d’escorte sur vol commercial

En cas d’urgence médicale à l’étranger sans assurance voyage, notre service d’escorte sur vol commercial vous assure un retour en toute sécurité vers votre domicile. Ce service à la demande est destiné aux patients ne pouvant revenir au pays sans escorte médicale. De votre hôtel ou de votre hôpital à votre chez vous, Airmedic offre une prise en charge complète, attentionnée et professionnelle. En savoir plus

Nolisement d’une ambulance aérienne

Lorsque votre condition nécessite des soins plus avancés, notre service de nolisement d’ambulance aérienne à la demande offre une solution rapide et efficace, peu importe votre condition ou celle de votre proche. Que ce soit pour des trajets locaux ou internationaux, Airmedic assure une prise en charge complète et sécurisée, avec du personnel médical qualifié et des équipements de pointe, pour garantir les meilleurs soins en route vers votre résidence ou vers l’établissement de santé approprié. En savoir plus

Services aux entreprises

Service d’escorte sur vol commercial

Lorsque l’un de vos employés déployés à l’extérieur doit revenir près de son domicile pour des traitements spécialisés ou une condition médicale soudaine, Airmedic prend en charge la coordination et le rapatriement de celui-ci sur un vol commercial. Ce service à la demande assure un retour en toute sécurité de vos employés vers leur domicile. De leur lieu de travail vers leur résidence, Airmedic garantit une prise en charge complète, attentionnée et professionnelle. 

Nolisement d’une ambulance aérienne

Lors de conditions médicales plus graves, notre service de nolisement d’ambulance aérienne à la demande est une solution appropriée pour le rapatriement d’un employé. Que ce soit pour des trajets locaux ou internationaux, Airmedic offre une prise en charge complète et sécuritaire avec ses avions configurés en ambulance aérienne, un personnel médical qualifié et des équipements de pointe, assurant les meilleurs soins aux patients en route vers leur résidence ou l’établissement de santé approprié. En savoir plus

Évacuation préhospitalière

Lorsque vos activités amènent vos employés à travailler en région isolée où l’accès est plus difficile, Airmedic s’engage à vous offrir des solutions appropriées pour atteindre, transporter et prendre en charge vos employés, peu importe la condition médicale. Offrant non seulement la paix d’esprit à vos employés et à vous-même, cette protection vous permet de répondre aux exigences de la CNESST et d’optimiser vos opérations. En savoir plus

Services sur mesure et aéronefs dédiés

Les services sur mesure répondent à vos besoins spécifiques. En collaboration, nous élaborons des solutions adaptées à vos exigences uniques, assurant une qualité de service inégalée, l’optimisation de vos opérations et la sécurité sur votre lieu de travail. En savoir plus

Services aux compagnies d'assistance et d'assurances

Service d’escorte sur vol commercial

Airmedic assure une coordination rapide et une communication fluide pour vous offrir les meilleurs itinéraires, et ce, au meilleur prix. Sans faille, nous assurons la coordination du départ jusqu’à l’arrivée à domicile. Nous priorisons une prise en charge attentive, professionnelle et discrète, en répondant aux besoins urgents de vos clients et en respectant les contraintes par rapport aux budgets et aux délais serrés. En savoir plus

Nolisement d’une ambulance aérienne

À l’aide de sa flotte d’avions médicalisés, Airmedic garantit un transport rapide, efficace et optimisé pour répondre à vos demandes rapidement, au meilleur prix. Nous veillons à offrir les meilleurs soins en route vers les établissements de santé appropriés tout en répondant aux défis logistiques et administratifs auxquels vous faites face. En savoir plus 

Support opérationnel (Recherche de lits et transports terrestres)

Airmedic est en mesure de vous offrir un service de recherche de lit à destination (principalement au Québec) et également de vous supporter dans vos cas les plus complexes avec notre équipe d’experts. Nous travaillons ainsi étroitement avec vous et soutenons votre équipe dans l’évaluation de différentes solutions et la coordination d’un transport terrestre rapide et efficace. En savoir plus

Services aux organisations et établissements de santé

Transport interhospitalier

Avec sa flotte d’aéronefs dédiés, Airmedic est en mesure de répondre rapidement à vos besoins de transport en urgence ou de planifier le transport d’un patient vers un autre hôpital de votre choix. Nous prenons en charge la coordination des transports terrestres et de tous les autres aspects du transport. En fonction du cas médical, nous serons en mesure de vous proposer l’aéronef et l’équipe médicale la plus proche et la plus appropriée. Nous effectuons ensuite un suivi étroit jusqu’à l’arrivée de notre équipe et prenons en charge votre patient pour le transporter au centre hospitalier receveur qui aura été déterminé. En savoir plus 

Service d’escorte sur vol commercial

Vous avez un patient à rapatrier hors de votre région, celui-ci n’a pas d’assurance, ou vous souhaitez trouver une solution rapide pour libérer vos lits ? Airmedic assure une coordination rapide et une communication fluide pour vous offrir les meilleurs itinéraires au meilleur prix. Sans faille, nous assurons la coordination du départ jusqu’à l’arrivée à domicile. Nous priorisons une prise en charge attentive, professionnelle et discrète, en répondant aux besoins urgents de vos patients et en respectant les contraintes de budgets et de délais serrés. En savoir plus

Nolisement d’une ambulance aérienne

Vous avez un patient à rapatrier hors de votre région, celui-ci n’a pas d’assurance, ou vous souhaitez trouver une solution rapide pour libérer vos lits ? À l’aide de sa flotte d’avions médicalisés, Airmedic garantit un transport rapide, efficace et optimisé pour répondre à vos demandes rapidement, au meilleur prix. Nous veillons à offrir les meilleurs soins en route vers les établissements de santé appropriés tout en répondant aux défis logistiques et administratifs auxquels vous faites face. En savoir plus

Support opérationnel

Airmedic est conscient des différents défis de ses clients, que ce soit en raison de la pénurie de la main-d’œuvre dans le domaine médical, des enjeux de sécurité civile comme les feux de forêt, des inondations ou même des fermetures de ponts, d’aéroport et de routes. Nous sommes donc en mesure d’offrir des solutions sur mesure répondant à vos besoins spécifiques, par exemple :

  • Aéronefs dédiés et positionnés stratégiquement pour répondre aux différentes urgences;
  • Nolisement en urgence de nos différents aéronefs pour l’évacuation rapide de multiples personnes.

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Who do we serve?

Services for Individuals

Commercial Flight Escort Service

If you experience a medical emergency abroad without travel insurance, our commercial flight escort service ensures a safe return to your home. This on-demand service is for patients who cannot return home without medical support. From your hotel or hospital to your home, Airmedic provides complete, attentive, and professional care. Learn more

Air Ambulance Charter

When your condition requires more advanced care, our on-demand air ambulance charter service provides a fast and efficient solution, regardless of the condition of you or your loved one. For both local and international routes, Airmedic ensures complete, safe care, with qualified medical personnel and state-of-the-art equipment to guarantee optimal care en route to your home or an appropriate healthcare facility. Learn more

Prehospital Evacuation

Whether it’s hunting, fishing or a weekend at the cottage, if you’re visiting remote areas of Quebec, you can count on Airmedic coverage to grant you peace of mind day and night. When rapid intervention is essential, our prehospital medical transport service ensures immediate, safe care for you or your loved one at the scene of the incident. Airmedic deploys specialized medical teams and medical helicopters to provide life-saving care in the very first minutes. We ensure stabilization and transport to the most appropriate hospital, guaranteeing the best chances of recovery. Learn more

Corporate Services

Commercial Flight Escort Service

When an employee deployed abroad needs to return closer to home for specialized treatment or because of a sudden medical condition, Airmedic handles coordination and repatriation on a commercial flight. This on-demand service ensures a safe return of your employees to their home. From their workplace to their doorstep, Airmedic provides comprehensive, attentive, and professional care. Learn more

Air Ambulance Charter

For more serious medical conditions, our on-demand air ambulance charter service is a suitable solution for repatriating an employee. For both local and international journeys, Airmedic offers complete and safe care with air ambulance-configured aircraft, qualified medical personnel, and top-tier equipment, ensuring the best care en route to their residence or an appropriate healthcare facility. Learn more

Prehospital Evacuation

When your operations lead employees to work in remote or hard-to-access areas, Airmedic is committed to offering suitable solutions to reach, transport, and care for your employees, regardless of their medical condition. Providing peace of mind to your employees and yourself, this protection also helps you meet CNESST requirements and optimize your operations. Learn more

Customized services and dedicated aircraft

Custom services meet your specific needs. In collaboration, we develop tailored solutions to meet your unique requirements, ensuring unparalleled service quality, optimized operations, and workplace safety. Learn more

Assistance and Insurance Company

Commercial Flight Escort Service

Airmedic provides fast coordination and seamless communication to offer the best routes at the best price. From departure to home arrival, we ensure attentive, professional, and discreet care, meeting your clients’ urgent needs while respecting tight budgets and timelines. Learn more

Air Ambulance Charter

With its fleet of medical aircraft, Airmedic guarantees fast, efficient, and optimized transport to respond to your requests promptly at the best price. We strive to offer the best care en route to the appropriate healthcare facility, addressing the logistical and administrative challenges you may face. Learn more

Operational Support (Bed Search and Ground Transport)

Airmedic can provide a bed search service at the destination (mainly in Quebec) and also support you in your most complex cases with our team of experts. We work closely with you, assisting your team in evaluating various solutions and coordinating fast, efficient ground transport. Learn more

Institutional and Healthcare Organization Services

Interhospital Transport

With its dedicated fleet, Airmedic can quickly meet your urgent or planned patient transport needs to another hospital of your choice. We coordinate ground transport and all other aspects of the journey. Based on the medical case, we will propose the most appropriate aircraft and medical team available. We maintain close monitoring until our team arrives and assume responsibility for transporting the patient to the designated hospital. Learn more

Commercial Flight Escort Service

Do you have a patient to repatriate from outside your region who lacks insurance, or do you need a quick solution to free up beds? Airmedic offers fast coordination and seamless communication to find the best routes at the best price. From departure to home arrival, we ensure attentive, professional, and discreet care, meeting your patients’ urgent needs and respecting tight budgets and timelines. Learn more

Air Ambulance Charter

Do you have a patient to repatriate from outside your region who lacks insurance, or do you need a quick solution to free up beds? With its fleet of medical aircraft, Airmedic ensures fast, efficient, and optimized transport, responding quickly and cost effectively to your needs. We provide the best care en route to appropriate healthcare facilities, addressing logistical and administrative challenges. Learn more

Operational support

Airmedic understands the challenges faced by its clients, whether due to a shortage of healthcare personnel, civil safety issues like wildfires, floods, or even the closure of bridges, airports, and roads. We are equipped to offer custom solutions tailored to your specific needs, such as:

  • Dedicated aircraft strategically positioned for various emergencies;
  • Emergency charters for our various aircraft for rapid evacuation of multiple individuals.

Learn more